Customer portrait of KYOCERA
Why does a global corporation with an annual turnover of more than 11 billion euros store at Zebrabox of all places? Decentralisation, niche products or faster customer support. Find out in our blog what tipped the scales for printer giant KYOCERA to store at Zebrabox.
Smaller companies that are growing often use Zebrabox for storage. But why does a global corporation with an annual turnover of more than 11 billion euros store at Zebrabox? Decentralisation, niche products or faster customer support, as in the case of KYOCERA, are just three possible reasons.
Japanese longevity
KYOCERA Corporation is a leading developer and manufacturer of high-tech ceramics, telecommunications equipment and electronic components based in Osaka, Japan. The company has a long and successful history. The subsidiary, KYOCERA Document Solutions, is also part of the success story. It is a leading manufacturer of document solutions as well as multi-functional devices and printers for private and business customers. KYOCERA’s printer solutions are characterised above all by their low printing costs, environmental performance and durability. The product portfolio also includes various business applications and consulting services.
KYOCERA Document Solutions' Swiss headquarters are located in Zurich-Altstetten. The Swiss sales, marketing and service activities are managed from Zurich. The regional warehouse for Switzerland is also located in Zurich. But why does KYOCERA also use an external storage unit at Zebrabox?
High demands on storage space
The fact that KYOCERA uses Zebrabox storage is primarily due to the high demands placed on a potential warehouse. KYOCERA is active throughout Switzerland and places a lot of value on short travel distances for its technicians – this requires several locations for storing spare parts.
Zebrabox storage unit in Basel. They particularly appreciate how the storage facilities are managed on site. Having free access 24/7 without prior appointment is also an important factor for employees. This allows goods to be delivered or taken to the customer at any time, ensuring a high standard of service.
Further arguments in favour of storage at Zebrabox include professional administration, expert support and maximum flexibility regarding the size of the storage unit. However KYOCERA’s needs evolve in the future, Zebrabox ensures a storage solution that adapts to changing storage needs at all times.